Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We try our hardest not to share your data with anyone, which means we are not actively trying to sell your data.
We do rely on 3rd party tools for analytics, metrics, tracking, and other site operational needs. While we put effort into using these services, we cannot control what these 3rd parties do. If you would like a list of 3rd party services we use so you can review how they handle data we are happy to make that available upon request. Additionally if you think we are using a services that is not up to the best practices of data handling, please contact us and let us know.
IMPORTANT:
- We may share your data with our business partners, service providers, and third parties if necessary for providing the services.
- 3rd parties may disclose your data if required to do so by law or in response to valid requests by public authorities.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Phone Text Messages (SMS) Privacy Policy
Introduction
This Privacy Policy outlines how we collect, use, store, and protect the information provided by users through text messages sent using various Phone services including meeting apps like Zoom or Google Meet. Our commitment is to safeguard your privacy and ensure the confidentiality and security of your personal data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Types of Messages: Our use of SMS is typically restricted to scheduling with our clients or communicating with them about services are providing to them (update on case, etc.).
Message Frequency Disclosure: Message frequency varies, and is typically restricted to scheduling with our clients or communicating with them about services are providing to them (update on case, etc.).
Recurring Message Programs: Our firm does not currently use any recurring message programs. Our use of SMS is typically restricted to scheduling with our clients or communicating with them about services are providing to them (update on case, etc.).
Data Collection
Types of Information Collected:
- Personal Identification Information: Name, contact number, and any other information you provide in your messages.
- Content Data: Texts of the messages sent and received through Phone and texting services, as well remote meeting services like Zoom or Google Meet.
Method of Collection
- Directly from the user when you send or receive messages.
- Automatically as part of the communication data.
How You Opt In
You can opt in to receive text messages from us in any of these ways:
- By checking the “consent to receiving SMS text messages” box on our web forms and submitting your mobile number.
- By texting the keyword START to [your long code or short code],
- By giving written or verbal consent during intake or scheduling while providing your mobile number.
By opting in, you agree to receive SMS or MMS messages from The Florida Estate Firm or the law firm of attorney William C Roof.
Types of Messages You Will Receive
We send informational messages only, for example:
- Scheduling and appointment reminders
- Case or service updates
- Support and two-way coordination related to your matter
We do not send promotional or marketing texts.
Message Frequency
Message frequency varies based on your interactions with us.
Message and Data Rates
Message and data rates may apply.
Help and Stop Instructions
- Text HELP to [your code or number] for help, or contact us at [support email] or [phone number].
- Text STOP to [your code or number] to cancel. You can also text STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you text STOP, you will receive one final message to confirm that you have been unsubscribed. After this, you will not receive additional messages unless you re-opt in.
- Additionally in the case of a technology failure you can always contact us through phone or email and request to be removed from the list.
Use of Data
- To provide and maintain our service, including monitoring the usage of our service.
- To manage your account: to manage your registration as a user of the service.
We may collect your name, mobile number, and message content that you send to us. We use this information to provide and maintain our services, to manage your account, and to support scheduling and service updates.
Data Sharing and Disclosure
- 3rd Party services may disclose your data if required to do so by law or in response to valid requests by public authorities.
We do not sell or share your mobile opt-in data with third parties for marketing purposes. Mobile opt-in data and consent will not be shared with any third parties. Third-party service providers may process data to deliver messages, and may disclose data if required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards, including encryption when available, to protect your information.
Data Retention
We keep personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights
You can request access to or updates of your information. We may retain minimal data for conflict-check logs. If you want your data deleted, contact us at [support email]. We will remove most or all information subject to legal and professional obligations.
Changes to This Privacy Policy
We may update these terms and this policy. We will post updates on this page with a revised effective date. Please be sure to frequently check this page for updates to this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
The Florida Estate Firm
2600 E. Robinson Street,
contact us
We’re here to answer all of your questions. Feel free to give us a call, or fill out the form to the right and we’ll get in touch with you soon.